Effective Date: May 7, 2024
General terms and conditions
Payment
Payment must be completed within two weeks of receiving the Booking form.
Booking changes
We will endeavor to accommodate changes to confirmed bookings, subject to availability.
Activities
Our lessons are scheduled at various times to ensure the best and safest conditions for our clients, depending on tide and wave conditions.
Complaints
Complaint forms are available at our office.
Cancellation policy
- Cancellation made at least 30 days before the course start date entitles the client to a refund, minus a €20 administration fee.
- Cancellation within 29 days allows for rescheduling within two years.
- Cancellation within 7 days of the course start date does not qualify for a refund.
For cancellation, please contact:
Niccolo Taverna
Longboard Surf School
C/ Timón 27
Ground floor right
35560 Tinajo (La Santa)
Phone: +34 634 711 609
E-Mail: info@longboardgliders.com
Cancellation due to weather
We reserve the right to cancel activities due to weather conditions. Refunds will be issued in the form of a coupon for future use.
Insurance
We have comprehensive liability, accidents, and rescue insurance for all clients.
Berkley España
Paseo de la Castellana, 149
28046 Madrid
Phone: +34 91 449 26 46
Requirements for participation
Clients must:
- Have a basic swimming ability (able to swim at least 50 meters in a pool).
- Inform us of any relevant medical conditions or dietary requirements.
- Clients with conditions that may endanger themselves or others, including alcohol/drug use, pregnancy, or heart problems, are not permitted to participate.
Clients are expected to follow instructions from our surf instructors for everyone’s safety.
More business and privacy-related information is available in our Disclaimer and Privacy Policy.